Nice customer service!

Stuff that isn't involving getting wet here (nights out, fundraising etc)
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Cathal
Too many posts for one board to handle
Posts: 1598
Joined: Wed Oct 29, 2003 11:10 am
Location: Castletroy, Limerick
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I do like the customer service from NRS!

When I bought my Jed from River Deep, I bought a set of NRS airbags for it as well. Over the past few months, I've noticed that the airbags were not staying inflated. Upon closer examination it appears that the hoses are perished badly and leaking air. So I was planning on replacing them.
Taking a look at the NRS website, I noted that there was supposed to be a lifetime warranty on them, so I made contact, and was to to bring them back to River Deep and replacements would be issued.

So, I went in today to River Deep, and they will give me Palm airbags as a replacement.

Excellent service all round.

Typed on a handheld screen.
--
My Madness is all that keeps me Sane..
Contact on +353876438725 - cathal.ferris@gmail.com (not on Facebook much/ever anymore)
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EoinK
I've got alot to say for myself
Posts: 1059
Joined: Mon Mar 29, 2010 10:29 pm

Good and bad, I highly doubt there's a lifetime warranty on the Palm ones!


Airbags never last long, getting ones with a lifetime warranty would be great if they kept being replaced!
Phone: 0876637836. Facebook: https://www.facebook.com/#!/eoin.keyes.3

Loadsa kayakin videos, mostly of ULKC people: http://www.youtube.com/user/kayakincheese

Kayaking blog: http://eoinkeyes.blogspot.ie/
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